Our process incorporates various evaluation criteria in addition to costs including service make up and delivery, incumbent and competitor differentiators, technology, lease requirements, union staffing and contract models.
Our managers have local and national service backgrounds and real estate industry experience. We win arguments while preserving customer objectives, vendor relationships and location harmony issues.
We employ all up front measures necessary to ensure our partnership will produce sufficient results and request only a minor time commitment from your staff throughout the process
Our deliverables are tailored to the customer requirements and include extensive and detailed findings, recommendations and negotiation strategies, as well as support data for all our conclusions
We do not perform facility services and have no affiliation with any service organization. Our analysis is impartial and provides validation of current procedures as well as service improvement points
We ensure vendors earn a fair profit to protect you from vendor bid mistakes or omissions, contract disputes or vendor false or low bid strategies
Our managers understand union contract language and are well equipped to oversee any negotiations concerning labor or productivity adjustments.
Our references are extensive across services lines and markets and include many follow up assignments where we were able to find significant savings after an initial review by alternate methods or competitors.
Our goal is to avoid transition anxiety and implement program adjustments with the incumbent vendor. In those cases where a bid is necessary, we are equipped to assist your team in all phases of the process.
We stay on after the financial savings model is put in place to assist with quality control inspections, occupancy and usage adjustments, vendor invoice review, price increase settlements, program reevaluation, etc.
We stay on the project until you are satisfied the process is complete and savings are maximized
We are committed to our pricing targets and finding a qualified vendor for the pricing detailed in our report
|JAG||End User||Tenant Rep.||Advisory||Audit||Janitorial Consulting||Sourcing / Procurement||Brokerage|
|Alternative Program Suggestions|
|Union Contract / Negotiation|
|Local Industry Knowledge|
|CAM / Porter Wage Analysis|
|Vendor Performance Monitoring|
|Green / Chemical Free Cleaning|
|Day Cleaning Programs|
|LEED Certification Qualification|
|Facility Services Consulting|
|Service and Price Guarantee|
Many end users simply do not have the time to conduct a RFP process that includes our comprehensive ground up approach and breaks away from using long standing templates that inherently focus on price, fail to incorporate an audit of lease provisions and eventually sacrifice service levels to reach pricing goals.
Some audit and advisory procedures learn the natural progression to review service and cleaning agreements when evaluating common area charges only to submit limited results focused on lease duplication and accounting issues.
Avoid the many pitfalls clients experience with competitors who
Relying on program adjustment suggestions from current or outside service providers is rarely impartial; it creates opportunities for the incumbent to improve their profit margin or the outside vendor to discredit your current contractor.