JAG Competitive Advantages
Our offering utilizes industry operational expertise to secure savings that far exceed those typically realized through traditional procurement techniques, competitive consulting firms or alternate audit procedures.
Operational Review
Our process incorporates various evaluation criteria in addition to costs including service make up and delivery, incumbent and competitor differentiators, technology, lease requirements, union staffing and contract models.
Management Experience
Our managers have local and national service backgrounds and real estate industry experience. We win arguments while preserving customer objectives, vendor relationships and location harmony issues.
Deliverables
Project Qualification and Proposal
We employ all up front measures necessary to ensure our partnership will produce sufficient results and request only a minor time commitment from your staff throughout the process
JAG Report
Our deliverables are tailored to the customer requirements and include extensive and detailed findings, recommendations and negotiation strategies, as well as support data for all our conclusions
Jag Guarantees
Impartial Evaluation
We do not perform facility services and have no affiliation with any service organization. Our analysis is impartial and provides validation of current procedures as well as service improvement points
JAG Partnership Model
We ensure vendors earn a fair profit to protect you from vendor bid mistakes or omissions, contract disputes or vendor false or low bid strategies
Union Contract Knowledge
Our managers understand union contract language and are well equipped to oversee any negotiations concerning labor or productivity adjustments.
Success Stories
Our references are extensive across services lines and markets and include many follow up assignments where we were able to find significant savings after an initial review by alternate methods or competitors.
RFP Process
Our goal is to avoid transition anxiety and implement program adjustments with the incumbent vendor. In those cases where a bid is necessary, we are equipped to assist your team in all phases of the process.
On Going Commitment
We stay on after the financial savings model is put in place to assist with quality control inspections, occupancy and usage adjustments, vendor invoice review, price increase settlements, program reevaluation, etc.
JAG Service Guarantee
We stay on the project until you are satisfied the process is complete and savings are maximized
JAG Price Guarantee
We are committed to our pricing targets and finding a qualified vendor for the pricing detailed in our report
How We Compare To Others
Organizations sometimes consider optional firm types to review their facilty programs only to be disappointed by the level of savings and program support services. Our savings results far exceed any option choice and pay exponential dividends in additional savings and value.
Full Service Limited Service
| JAG | End User | Tenant Rep. | Advisory | Audit | Janitorial Consulting | Sourcing / Procurement | Brokerage | |
|---|---|---|---|---|---|---|---|---|
| Operational Review | ||||||||
| Benchmarking | ||||||||
| Alternative Program Suggestions | ||||||||
| Union Contract / Negotiation | ||||||||
| Local Industry Knowledge | ||||||||
| Lease Review | ||||||||
| CAM / Porter Wage Analysis | ||||||||
| Specification Development | ||||||||
| RFP Process | ||||||||
| Vendor Performance Monitoring | ||||||||
| Green / Chemical Free Cleaning | ||||||||
| Day Cleaning Programs | ||||||||
| LEED Certification Qualification | ||||||||
| Facility Services Consulting | ||||||||
| Service and Price Guarantee |
Full Service Limited Service
JAG Differentiators
Client Self Performed RFP or Procurement Process
Our unique process reviewing supplemental janitorial service agreements is a proven method where typical procurement practices are unsuccessful and our ability to know the bottom out point on any cleaning contract eliminates traditional vendor practices that lead to service problems. Our process pays for itself and provides dividends in additional savings and value.
Many end users simply do not have the time to conduct a RFP process that includes our comprehensive ground up approach and breaks away from using long standing templates that inherently focus on price, fail to incorporate an audit of lease provisions and eventually sacrifice service levels to reach pricing goals.
Internal Benchmarking
Many clients conduct internal evaluations of price points based on published industry standards or comparisons across locations. Our benchmarking incorporates additional allowances for operational improvements, varied usage and service delivery requirements, market specific industry and vendor factors and varied lease provisions.
Alternative Janitorial Consultants
In addition to our janitorial expertise and experience, we are qualified in the areas of lease interpretation, operating expenses, common area charges and janitorial industry pricing models and uniquely positioned with no building ownership or management conflicts; a key issue when pursuing lease provision enforcement.
Audit / Advisory Firms
We provide an extensive and thorough analysis incorporating all the operational advantages that make up the majority of a complete program review and offer RFP skills and program follow up measures to ensure pricing and service success.
Some audit and advisory procedures learn the natural progression to review service and cleaning agreements when evaluating common area charges only to submit limited results focused on lease duplication and accounting issues.
Audit / Advisory Firms Working With Janitorial Support
We partner with many firms offering our janitorial consulting services as a natural extension of their platform and mandate those alliances are structured to support our comprehensive offering.
Avoid the many pitfalls clients experience with competitors who
- Do not use service line support having our level of janitorial expertise
- Employ support as a subcontractor with no partner commitments to complete projects
- Minimize the support’s direct client involvement, making it impossible for them to understand the client’s culture and objectives
- Employ janitorial support with unknown conflicts representing building owners or managers
Service Company Suggestions
Our involvement eliminates vendor agendas and provides unbiased and proven solutions.
Relying on program adjustment suggestions from current or outside service providers is rarely impartial; it creates opportunities for the incumbent to improve their profit margin or the outside vendor to discredit your current contractor.